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Crisis Hotline

MOBILE CRISIS OUTREACH TEAM (MCOT)

The Mobile Crisis Outreach Team (MCOT) goes into the community to provide emergency care to people in mental health crisis when they can’t come into the NPC. MCOT sees people at home, at school, on the street, or anywhere in the community.

MCOT staff help people in need through crisis assessment. They link them to treatment and other services they need. MCOT follows up with people after the crisis visit to make sure they get to outpatient services.

MCOT works with the Houston Police Department Crisis Intervention Team (CIT). HPD’s CIT are trained police officers who work with people in mental health crisis. MCOT and CIT work together to prevent arrests or emergency detentions.

MCOT team members are trained in Critical Incident Stress Debriefing. They are called upon to provide crisis intervention and counseling during county or regional disasters.

MCOT receives referrals are made from community agencies, schools, law enforcement, families, and individuals