The Mental Health and Mental Retardation Authority of Harris County

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Mental Retardation Division

Contract Performance
Met or exceeded all Texas Department of Mental Health and Mental Retardation (TDMHMR) Contract Performance Targets regarding the number of individuals served.

Records Accuracy
Met or exceeded TDMHMR Contract Performance Requirement of 95% accuracy on Quarterly Audits of Division records.

Home and Community-Based Services
Received 90 new Home and Community-Based Services (HCS) slots. Conducted HCS meetings and a provider fair to distribute information on the process and available providers to consumers/families.

Intermediate Care Facility – Mental Retardation (ICF-MR)
Maintained certification in ICF-MR and HCS programs. Westbury House, an ICF-MR facility, achieved 100% compliance in its annual re-certification audit for the sixth year in a row. The Pasadena Cottages, Applewhite, and Donsky facilities also achieved 100% compliance in the annual state inspections.

Mental Retardation Local Authority (MRLA)
Created MRLA web site to allow consumers/families, community providers, and agency staff to explore the latest information regarding MRLA, such as HCS reimbursement rates, frequently asked questions, enrollment procedures, and listings of providers.

New Day Treatment Program
Received Texas Education Association (TEA) accreditation for New Day Treatment, which allows the program to contract with local school districts to provide services to dually diagnosed children.

Public Forum
Conducted a public forum on Transportation to determine consumer/family needs in the community and for MHMRA services.

Quality Assurance and Improvement System (QAIS)
Analysis by the annual QAIS assessment indicated an improvement from previous quarterly reviews. TDMHMR requested copies of MHMRA materials for use with other MHMRs in the state.

Consumer Satisfaction Survey
Determined that consumers and families were highly satisfied with services based on a Consumer Satisfaction Survey conducted by the agency’s Research, Evaluation and Planning Department.

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