Although more than 90% of the persons we serve have expressed satisfaction with the treatment they have received, MHMRA remains committed to improving services. If you feel that you have been:

• Treated Unfairly
• Denied Needed Services
• Denied Accommodation to meet your special needs, or
• Unable to resolve a complaint about services with your MHMRA staff person

You may contact any of the following Rights Protection Offices:

Mental Health and Mental Retardation Authority of Harris County
Rights Protection Officer: Bob Stakem
P.O. Box 25381
Houston, Texas 77256-5381
24-hour line: (713) 970-7742
Texas Relay (TDD) 1-800-735-2988

Texas Department of Aging and Disability Services (DADS)
701 West 51st Street
Austin, Texas 78751
1-800-458-9858
Texas Relay (TDD) 1-800-458-9858

Advocacy, Incorporated
7457 Harwin, Suite 100
Houston, Texas 77036
(713) 974-7691
Texas Relay (TDD) 1-800-735-2988

Additional Information On Consumer Rights & Services